We’ve discussed the prevalence of social networking on this blog in pretty substantial detail. By know you know the kind of pull that sites like Facebook and Twitter have on the world, in both a personal and professional way. With more than 550 million users on Facebook and 190 million monthly users on Twitter, there was a resounding issue facing developers of these sites – what should be done when a user is no longer alive?
Facebook has had a policy on users passing away for a while now – they call it “memorializing” an account. At this link, you can report a deceased person’s profile and either have it removed or memorialized. When an account is memorialized, friends of that person can leave remembrances and other messages in the person’s memory or for the person’s family. This has been a successful procedure that Facebook has developed. According to numerous reports, families have found a lot of peace from the messages left from friends and relatives on social media sites.
Now Twitter is following suit, with a specific procedure for reporting the death of person with a profile. However, according to this article, some experts in the industry don’t think that Twitter’s policy is good enough:
“Jeremy Toeman, CEO and founder of Legacy Locker–a site that acts as a digital safe – [wrote that]‘…[t]his policy lacks the concept of desired intent. What if an individual wanted their Twitter stream archived (and not just by the Library of Congress)? What if another user wanted it wiped out (a challenge with any service, we acknowledge) completely? What about any situation wherein the desires of the user who dies are in conflict with those who support them, or a conflict within the surviving family members?’”
That’s the major difference between the two social media powerhouses policies – Facebook allows the total shutoff of the profile no matter if it’s deleted or not. There is no administrator access to the profile, it just acts as a public remembrance. Twitter, on the other hand, will remove the account and/or help the family save an archive of all public tweets, which leaves something to be desired by some critics?
What do you think? Which policy works better?

were caught off-guard by what could have been potentially released to the public.



